All refunds will be credited directly to your original method of payment. Delivery charges are non-refundable.
On receipt of a return, we will process the refund as soon as possible. We estimate refunds will be made by the provider of your payment method within some working days. Working days are Monday to Friday.
If you are not satisfied with your purchase you may return it to us by post using a delivery service of your choice or in store, within some days of receipt, and we will issue a full refund.
IF YOUR ITEM IS FAULTY...
In the unlikely event your item has a fault, please use our email to request a return and contact us to quoting your order number and providing a description and image of the item. Our team will then get back to you some working days.
RETURN BY POST
All orders can be returned by post using the delivery service of your choice.We will endeavour to find a suitable resolution as soon as possible.
Once you have shipped your items back to us, we will email you to let you know once your return parcel has been received and your refund is completed.
Please note we do not cover return shipping costs. We reccommend to hold on to your postage receipt and tracking number. For peace of mind, you may want to send the parcel using a delivery service that insures you for the value of the goods, should the parcel get lost.
Please, remember the return of the items is your responsibility until they reach our warehouse, so make sure it's packed up properly and protect from getting damaged on the way.